About

Why we are here:

My goal is to share news, experience, and guidance, mixed with brief personal opinion and stories. I hope to share and learn from the community. 

I always welcome appropriate feedback, learning from the community and sharing in return is the ultimate purpose for the content I provide.

About Me:

I have spent my professional career focused on networks, infrastructure and integration. Starting as an Air Force communications specialist and a systems administrator for the Navy, I set the foundation as the CLEC industry briefly skyrocketed in the late 90's and 2000's due to deregulation. Throughout my career I have pivoted between enterprise and carrier solutions working on both operational and engineering strategy. At Comcast, I worked with, and managed, teams focused on carrier SIP routing, solution virtualization and scalability automation, primarily focused on carrier integration with session boarder controllers and commercial call routing. I had a brief stint as Enterprise Infrastructure Director at a flourishing electronics manufacturing company, and now serve clients under the Microsoft Customer Success unit as a  Converged Communications CSM. I maintain a Teams Voice Engineering Expert and Collaboration Communication Engineer certification along with other AI, Azure, Power Platform and Teams certification credentials, specializing in UCaaS strategy for major and strategic commercial and manufacturing enterprises with a dedicated focus to end-user technology, adoption and practical application of UCaaS solutions.

More about me HERE

Manufacturing, Healthcare and Retail Voice with Teams Phone

In today's business environment, seamless communication is more important than ever, especially in sectors like manufacturing and retail...